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Getting Help

FastSkill has a vibrant community and multiple support channels to help you succeed. Whether you’re just getting started or working on advanced integrations, help is available.
The FastSkill community is welcoming to users of all skill levels. Don’t hesitate to ask questions or share your experiences.

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Support Channels

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1. Documentation

First stop for most questions

Quick Start Guide

Get up and running in under 10 minutes with step-by-step instructions.

API Reference

Complete reference for all APIs with examples in multiple languages.

Examples & Tutorials

Copy-paste code examples for common use cases and integrations.

Troubleshooting

Common issues and their solutions with debugging guides.
1

Search the documentation

Use the search bar at the top of the page or browse by category to find relevant guides.
2

Check the examples

Look at the examples section for code samples that demonstrate common patterns.
3

Review the API reference

The API reference includes detailed parameter descriptions and error codes.

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2. GitHub Issues

For bugs, feature requests, and technical issues
1

Search existing issues

Before creating a new issue, search for similar problems:
  • Use specific keywords related to your issue
  • Check both open and closed issues
  • Look for related discussions
2

Create a new issue

When creating an issue, include:For Bug Reports:
  • FastSkill version (fastskill --version)
  • Python/Rust version (python --version or rustc --version)
  • Operating system and version
  • Steps to reproduce the issue
  • Expected vs actual behavior
  • Error messages and stack traces
For Feature Requests:
  • Clear description of the feature
  • Use case and benefits
  • Any alternatives you’ve considered
  • Examples of similar features in other tools
3

Provide reproduction steps

Include a minimal code example that reproduces the issue:
# Minimal reproduction example
from fastskill import FastSkillService

async def reproduce_issue():
    service = FastSkillService()
    await service.initialize()

    # Steps that cause the issue
    try:
        result = await service.some_method()
    except Exception as e:
        print(f"Error: {e}")

    await service.shutdown()

# Include this in your issue

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3. GitHub Discussions

For questions, ideas, and community conversations
1

Choose the right category

  • Q&A: Technical questions and how-to guides
  • Ideas: Feature requests and enhancement suggestions
  • Show and Tell: Share your projects and integrations
  • General: Community discussions and announcements
2

Ask clear questions

When asking questions:
  • Explain what you’re trying to accomplish
  • Include relevant code snippets
  • Mention what you’ve already tried
  • Be specific about error messages or unexpected behavior
3

Share your solutions

If you find a solution, share it with the community by posting an answer or creating a discussion.

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4. Community Chat

Real-time help and discussions
Community chat is available for real-time support, but please check the documentation and search existing issues first.

Discord Server

Join our Discord server for real-time chat with the community and maintainers.

Stack Overflow

Ask questions on Stack Overflow with the fastskill tag for community expertise.

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Response Times

ChannelTypical Response TimeBest For
DocumentationImmediateQuick questions, how-to guides
GitHub Issues1-3 business daysBugs, feature requests
GitHub Discussions1-2 daysQuestions, community help
Community ChatMinutes to hoursReal-time help, discussions
For urgent production issues, please use GitHub Issues with the “urgent” label and include detailed reproduction steps.

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Contributing to Help

Help improve FastSkill’s support experience:

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Improve Documentation

1

Report documentation issues

If you find unclear, outdated, or missing documentation, let us know:
  • What page or section needs improvement
  • What was confusing or missing
  • How you expected it to work
2

Contribute fixes

Submit pull requests to improve documentation:
  • Fix typos and grammatical errors
  • Add missing examples or explanations
  • Update outdated information
  • Translate to other languages

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Help Other Users

1

Answer questions

Share your knowledge by answering questions in GitHub Discussions or community chat.
2

Create examples

Contribute code examples, tutorials, or integration guides that demonstrate FastSkill usage.
3

Report issues

Help identify and report bugs or unclear documentation to improve the project.

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Professional Support

For organizations requiring dedicated support:

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Enterprise Support

  • Priority issue handling
  • Direct access to maintainers
  • Custom feature development
  • Training and onboarding
  • SLA guarantees

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Consulting Services

  • Architecture review
  • Performance optimization
  • Custom skill development
  • Integration assistance
  • Migration planning
Contact the FastSkill team through GitHub Issues or email for enterprise and consulting inquiries.

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Code of Conduct

The FastSkill community follows a code of conduct to ensure a welcoming environment for everyone:

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Be Respectful

  • Treat all community members with respect
  • Use inclusive language and avoid discriminatory content
  • Give constructive feedback and accept it gracefully

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Be Collaborative

  • Help others and ask for help when needed
  • Share knowledge and resources
  • Work together on solutions

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Be Professional

  • Stay on topic in discussions
  • Use appropriate channels for different types of communication
  • Follow project guidelines and standards
Violations of the code of conduct may result in warnings, temporary suspension, or permanent ban from community channels.

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Escalation Process

If you don’t receive a response through normal channels:
1

Check status

Verify that your question hasn’t already been answered or that the issue isn’t already reported.
2

Follow up politely

If you haven’t received a response after the expected time, politely follow up on your original post.
3

Try alternative channels

If one channel isn’t responsive, try a different support channel with the same question.
4

Escalate to maintainers

For urgent issues, mention or tag maintainers directly in GitHub Issues or Discussions.

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Community Resources

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Learning Materials

Video Tutorials

Step-by-step video guides covering FastSkill fundamentals and advanced topics.

Blog Posts

In-depth articles about FastSkill features, use cases, and best practices.

Community Examples

Open source projects and examples contributed by the community.

Research Papers

Academic papers and research using FastSkill in AI agent systems.

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Development Tools

FastSkill CLI

Command-line tools for skill management, testing, and development.

Development Templates

Project templates and boilerplate code for common FastSkill integrations.

Testing Utilities

Tools and frameworks for testing FastSkill integrations and custom skills.

Performance Tools

Monitoring and profiling tools for optimizing FastSkill performance.

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Stay Updated

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Release Notifications

1

Watch the repository

Get notified of new releases, features, and important updates by watching the GitHub repository.
2

Subscribe to releases

Enable notifications for releases to stay informed about new versions and breaking changes.
3

Join community discussions

Participate in GitHub Discussions to learn about upcoming features and provide feedback.

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Newsletter and Updates

1

Subscribe to updates

Sign up for the FastSkill newsletter to receive:
  • Release announcements
  • Feature highlights
  • Community spotlight
  • Upcoming events and webinars
2

Follow social media

Follow FastSkill on social platforms for:
  • Quick tips and tricks
  • Community highlights
  • Event announcements
  • Behind-the-scenes updates

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Emergency Contacts

For critical production issues requiring immediate attention:
1

Create urgent issue

Mark your GitHub issue as “urgent” and include:
  • Impact on production systems
  • Number of affected users
  • Business impact
  • Timeline for resolution
2

Contact maintainers

Mention or tag project maintainers in the issue for priority handling.
3

Provide diagnostics

Include relevant logs, error messages, and system information to help with quick diagnosis.
We appreciate your patience and understanding. The FastSkill community and maintainers are committed to providing excellent support and continuously improving the project.